Binance restricted my account after suspicious activity. What should I do?

What to do first

• Stop using new devices or networks for that account unless Binance requests a security check.
• Save screenshots of the restriction notice, ticket numbers, balances, and any warning banners.
• Secure your email, reset passwords, and enable app-based 2FA if you still control the account.

What evidence Binance usually needs

• Your UID, registered email, timestamps, and any login or device alerts shown around the restriction.
• TXIDs, deposit and withdrawal addresses, asset amounts, and screenshots from blockchain explorers.
• A short explanation of why the activity may be tied to a scam case or compromised wallet.

How to write the support request

• Keep the report factual and chronological.
• Explain what happened, which assets are affected, and what review you want Binance to perform.
• Attach the transaction trail rather than broad accusations.

Avoid these mistakes

• Do not send conflicting tickets with different timelines.
• Do not move funds through third parties to 'clean up' the trail.
• Do not pay anyone claiming they can unlock the account privately.