I sent crypto to Binance on the wrong network. Can it still be recovered?

Immediate checks

• Confirm the asset, selected network, receiving address, TXID, and the Binance deposit address shown at the time.
• Check whether Binance supports both the asset and the network that was actually used.
• Preserve screenshots from the sending wallet or exchange before anything changes.

What to send to support

• The TXID, sender address, destination address, amount, timestamps, and the intended versus actual network.
• Screenshots of the Binance deposit page and the completed transfer from the sending platform.
• A direct request asking whether manual recovery is available and whether a handling fee applies.

What affects the outcome

• Recovery is more realistic when the destination address is controlled by Binance.
• Unsupported chains or unmonitored routes may not be recoverable.
• Sending a second test transfer usually does not help.

What to avoid

• Do not trust Telegram or email 'recovery agents'.
• Do not share seed phrases, API keys, or remote access.
• Do not leave out important identifiers in the support ticket.