Can Bybit help if scam funds passed through a wallet or account linked to its platform?

What Bybit can realistically review

• If the funds reached an address or account associated with Bybit, the exchange may be able to review the case internally.
• That does not mean automatic recovery, but a well-documented report can support a fraud or compliance review.

What to include in the report

• The full transaction trail up to the suspected Bybit endpoint, with TXIDs, destination addresses, timestamps, and explorer screenshots.
• A short narrative explaining how the scam happened and why you believe the destination is linked to Bybit.
• Any chats, wallet screenshots, or receipts tying the transfer to fraud rather than a normal dispute.

How to improve the chances of a useful response

• Keep the complaint factual and traceable.
• If multiple chains or bridge hops are involved, present them in sequence so a reviewer can follow the path quickly.

What not to expect

• Bybit will not usually discuss another user's account details with you.
• A positive review does not guarantee reversal if the funds already moved onward.