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I believe stolen funds reached KuCoin. Is there still anything I can do?

FAQ | Updated 2026-03-18

Yes, there may still be useful steps

  • Act quickly and preserve the complete on-chain path from the original loss to the KuCoin-linked destination you identified.
  • Save explorer screenshots, transaction hashes, wallet addresses, timestamps, and any records showing the fraud.

What to send KuCoin

  • A concise timeline of the scam, the stolen asset amounts, and the wallet path showing why you believe the destination is tied to KuCoin.
  • TXIDs, addresses, screenshots, and any police report or fraud complaint number if one already exists.
  • A direct request for compliance review rather than a vague demand to 'get the money back'.

Why structure matters

  • Exchanges need concrete identifiers to compare your report against account activity.
  • A clean evidence file is easier to route internally than a long emotional narrative.

Stay realistic

  • Recovery is not automatic and may depend on whether the assets are still within reach of the platform.
  • Do not pay third parties claiming they have a secret exchange contact who can release the funds for a fee.
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