← Back to FAQ page

Why have my incoming USDC still not been credited?

FAQ | Updated 2026-03-18

Why is my incoming USDC not showing up?

Check the network, address, TXID, and the number of confirmations required by the platform. In many cases, the issue is a technical delay or a network mismatch. Ignore anyone asking for seed phrases or payments to unlock the deposit.

Recommended steps

  • Secure accounts and wallets with new credentials and 2FA.
  • Collect the TXID, wallet addresses, amounts, timestamps, screenshots, and chat records.
  • Avoid upfront payments to anyone promising guaranteed recovery.

Operational support

RefundRequest can help organize evidence, trace fund movements, and prepare clear technical reports for exchanges, compliance teams, and relevant authorities.

Request an initial assessment